1235 Colusa Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quiet, Quick, Good
He was right on time; found the difficulty (a faulty hose); kept me informed; and got the job done.
Bruce J, Olivehurst, CA
Great customer service - thanks Justice!
Justice took out all the food and drawers, and after he was done he put them all back in very neatly!
Diane M, Nevada City, CA
Ronald was great but Sears Service Protection is terrible
Ronald was a great technician who went out of his way to help us but the Sears Service Protection Plan is unacceptable and does not function like they say it does. Next week will be two months with no hot water and the people you talk to have me in an endless loop. They won't give you a telephone number to talk to a person and when you finally find one, they shuffle you from one person to another. Their latest ploy is to say that I don't have a Master Protection Plan which I have in hand. After nearly two months, Ronald was finally able to get to someone who seems to be working on this problem. If you are considering buying a Master Protection Plan from Sears, please think it through. This headache is not worth it.
Deborah B, Nevada City, CA
A/C repair.
Thank you Lawson. Sears your technician is the best. I hope I get Lawson on the next service.
Kenneth W, Oroville, CA
Lawson was Great, our warranty not so much!
Lawson was knowledgeable, kind, understanding and helpful. He was able to find the problem quickly and explain it. Sadly our warranty didn't cover the leak-in our A/C that has been fine for 15 years, had Sears maintenance checks done, but now there's a leak and it's not covered? Just frustrating! Would require new plumbing they say? But again, has worked fine all this time??? Not happy with Sears warranty!
Carmela E, Marysville, CA
Washer wasn't nit working
Austin was AWESOME HE LET ME KNOW WHAT HE WAS DOING . HE CLEANED IP ANY MESS .HE WA GREAT!
Truselo T, Colusa, CA
Very helpful
Aaron was extremely knowledgeable and helpful. Very professional and friendly He was great with my dogs too!
Julie P, Arbuckle, CA
Washer wasn't nit working
Austin called and let me know he was in his way also texted me . When he arrived he was very friendly and went right to work he explained everything to my husband and I. Austin is a real asset to your company. 5 stars.
Truselo T, Colusa, CA
Solved my problem
Austin was great. He got to the source of problem and corrected it. And even cleaned up afterwards. Which was greatly appreciated.
Ann P, Dunnigan, CA
Excellent service! 5 Star
Punctual, professional, skilled, fast, and very polite. Repair was completed quickly and correctly. Thank you!
Rebekah G, Penn Valley, CA
