72-880 Highway 111 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ac issues
Jamie had my ac blowing cold again in no time. Thank you for fast service!
Corey M, Twentynin Plm, CA
Very good work
Miguel came in and went right to work, and finished everything so quickly and neatly. Exceptional service!
Vincent P, Rancho Mirage, CA
Sears home repair
Received text that Roman was on the way and he arrived, as he stated, in about 20 mins. He was very cordial and immediately began to investigate and determine the problem. Knew exactly what problem was, solved it quickly and efficiently.........everything works. A really nice guy, diagnoses problem, solves quickly
Jimmy K, Palm Springs, CA
Washing machine repair
Howard was very professional, kind, courteous. He knew what was wrong with washer and fixed it!!!!
Donna B, Palm Springs, CA
excellent
The definition knew he had to do. Did it quickly took care of everything cleaned up and out the door. I was absolutely dumbfounded that it was done so quickly and everything perfect
Regina R, Indio, CA
Service provided by Roman
I just wish Roman stayed a bit longer to make sure the oven was actually fixed because when we went to use it the oven was still broken. Still, Roman was just as nice and professional as he always is when he comes to work on our appliances.
Alison V, Yucca Valley, CA
Repair Air Conditioner
Has not fixed my Air Conditioner in 3 attempts over 3 week period in 100+ Degree weather .
Brian B, Indian Wells, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 18, 2023
Air Conditioner Repair
The Air Conditioner fix did not work . Sears installed a new condenser fan motor And it failed after2 hours . My air conditioner still does not work and it is 118 degrees outside and 92 degrees inside my house . I have reported this failure and have had no response after 36 hours .since the failure .
Brian B, Indian Wells, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 31, 2023
