10901 Rodney Parham Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very good
Rob was very competent and business like. I was pleased with the service
Jacqueline H, Russellville, AR
Washer repair man
William was so nice and polite, answered all of my questions. Explained the problem and he fixed it. Explained the process and the sensors in the washer. I will definitely use your service again.
Cynthia I, Alexander, AR
Tech was great. Scheduling it was a nightmare.
The technician was great. The only problem was getting the repair scheduled and getting the technician here to do the repair. I made my first call to get service scheduled on July 10th. I was told I would be contacted within 10 days because there wasn't a technician available for my area. I was finally contacted and told the technician was scheduled for two weeks away. The day he was supposed to be here I got a text message saying he was rescheduled for a week later. The service was completed today, August 07. This is twenty eight calendar days later. I think that is totally unacceptable. Why does it take so long. The reason we bought the contract was for service.
Linda G, Solgohachia, AR
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The technician was great. My only complaint was getting him scheduled to come out and do the work. I first called on July 10th and finally got my appliances repaired today, August 7th. This is totally unacceptable. Urban Graves
Linda G, Solgohachia, AR
Steve you're a 10
Dryer made crazy thunk and got hot & tumbled but didn't dry the wash. Steve checked EVERYTHING until he took it apart & found a plastic lid had gone down the screen slot & covered the vent. Made my day.
Karen H, Little Rock, AR
Excellent!
Very accomplished and professional technician. Excellent service! Thank you so much!
Shauna H, Benton, AR
Tech
Very good work
Irma W, Little Rock, AR
Great technician
Roman did a fantastic job, evaluating the problem and making effective repairs. He took the time to explain what he had to do as well as some items I could take care of on my own that were outside of the scope of work.
John C, Maumelle, AR
Owner
Great , nice young man , very knowledgeable . Cleaned up after he finished .
Fred P, Maumelle, AR
Great job!!!
Repair was fast and easy. William on time and knew what he was doing.
Charles J, Benton, AR